Pricing & Plans
Deputy offers several pricing plans tailored to businesses of all sizes, from small startups to large organizations. Each plan is designed to help streamline workforce management, with features that cater to different business needs.
The available plans are:
- Scheduling Plan: Ideal for small businesses that need basic employee scheduling features, including shift management and time tracking.
- Time & Attendance Plan: Suitable for businesses that require time tracking and payroll integration, along with advanced attendance monitoring.
- Premium Plan: A comprehensive plan that includes all features from the previous plans, plus reporting, integrations, and additional tools for larger teams.
- Enterprise Plan: Custom pricing for large businesses with complex needs, providing dedicated support, advanced customization, and enhanced security.
Deputy also offers a free trial, giving users the opportunity to explore the features before committing to a paid plan.
Features & Functionality
Deputy is a powerful workforce management tool that offers a wide range of features designed to streamline various aspects of business operations. Whether you’re looking to optimize employee scheduling, time tracking, or payroll management, Deputy provides the functionality needed to keep everything running smoothly.
Key Features of Deputy
- Employee Scheduling: Easily create and manage employee schedules, ensuring optimal coverage with minimal effort. The platform allows for shift swapping, time-off requests, and automatic scheduling based on employee availability and business needs.
- Time Tracking: Employees can clock in and out directly through the app, which helps track work hours accurately. Deputy also supports location-based clock-ins, ensuring that employees are working in the right place at the right time.
- Payroll Integration: Deputy seamlessly integrates with popular payroll platforms like Xero and QuickBooks, making payroll processing efficient and reducing the risk of errors.
- Task Management: Assign tasks to employees, set deadlines, and monitor progress in real time, ensuring that work is completed on time and according to expectations.
- Real-Time Reporting: With built-in reporting tools, Deputy allows you to generate detailed reports on hours worked, labor costs, and employee performance, giving you valuable insights for decision-making.
- Mobile App: The Deputy mobile app allows employees and managers to stay connected on the go. Whether it’s managing schedules or tracking hours, everything can be done from a smartphone.
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Ease of Use
One of the standout features of Deputy is its user-friendly design, which makes it easy for businesses of all sizes to implement and use. Whether you’re a small business owner or part of a larger team, Deputy provides an intuitive experience that reduces the learning curve and improves productivity.
User Interface
The Deputy interface is clean, straightforward, and easy to navigate. Both employees and managers can access the platform without any complex training. The layout is designed so that users can quickly find the features they need, from employee scheduling to payroll management.
Set-Up Process
Getting started with Deputy is simple. The platform guides you through an easy-to-follow setup process, helping you create schedules, add employees, and integrate necessary tools such as payroll systems. Most of the features can be accessed with just a few clicks, allowing you to hit the ground running.
Mobile App Usability
The Deputy mobile app is just as easy to use as the web platform. Employees can quickly clock in and out, check their schedules, and submit time-off requests with just a few taps. Managers can also approve time-off requests, adjust schedules, and run reports from their mobile devices, all with minimal effort.
Customer Support
For any issues or questions, Deputy offers comprehensive support options. Their support team is responsive and available through live chat, email, and phone. Additionally, Deputy has a knowledge base full of helpful articles and guides to assist users in troubleshooting common issues.
Employee Scheduling & Shift Management
Deputy simplifies employee scheduling and shift management, offering businesses an efficient way to create and manage work schedules. With its intuitive features, Deputy makes it easy for both managers and employees to stay on top of shifts and ensure that the right people are in the right place at the right time.
Create & Manage Schedules
The Deputy platform allows managers to quickly create work schedules by simply selecting employees, choosing shift times, and assigning roles. The drag-and-drop scheduling feature makes it fast to adjust shifts and ensure coverage without the hassle. You can also set recurring schedules for regular shifts to save time and effort.
Shift Swapping & Time-Off Requests
One of the standout features of Deputy is the ability for employees to request time off and swap shifts with their colleagues. Employees can submit time-off requests directly through the platform, and managers can approve or decline them with a single click. Shift swapping is also easy—employees can propose swaps, and managers can approve or reject them instantly.
Real-Time Notifications
Both employees and managers receive real-time notifications regarding their schedules. Employees are notified about any changes or updates to their shifts, and managers get alerts when time-off requests or shift swaps are submitted. This ensures that everyone stays informed and avoids scheduling conflicts.
Automated Scheduling
For businesses with complex scheduling needs, Deputy offers automated scheduling features. The system can automatically generate schedules based on employee availability, skills, and labor regulations, making it easier for managers to handle large teams.
Time Tracking & Attendance
Deputy offers robust time tracking and attendance features that help businesses accurately monitor employee hours, reduce payroll errors, and ensure compliance with labor regulations. The platform provides a seamless way to track time and manage attendance with minimal effort.
Clock-In & Clock-Out Features
With Deputy, employees can easily clock in and out using a variety of methods, including mobile devices, web browsers, or through a physical terminal. The system automatically logs the time, reducing the chances of human error and ensuring accurate time tracking. Employees can also track breaks and overtime, giving businesses a clear picture of working hours.
Location-Based Clock-Ins
For businesses that need to ensure employees are working at the correct locations, Deputy offers location-based clock-ins. Employees can clock in only when they are at the specified worksite, which helps improve accountability and prevent time theft.
Timesheet Management
Managers can easily review and approve timesheets within Deputy. The system automatically compiles hours worked for each employee, making it easy for managers to verify timesheets before payroll processing. With clear reports and automated calculations, payroll becomes much faster and less prone to errors.
Overtime & Compliance
Deputy helps businesses stay compliant with labor laws by automatically calculating overtime and ensuring that employees don’t exceed legal work hour limits. It can be customized to fit different pay rates, ensuring that overtime and shift penalties are accurately applied based on company policies or regional laws.
Integrations
Integrations
Deputy offers seamless integrations with a variety of third-party applications, making it easier for businesses to connect their workforce management system with the tools they already use. Whether it’s payroll processing, accounting software, or HR systems, Deputy ensures smooth data flow between platforms, saving time and reducing errors.
Payroll Integrations
One of the standout features of Deputy is its ability to integrate with popular payroll platforms like Xero, QuickBooks, and MYOB. This integration allows businesses to automate the transfer of hours worked directly into the payroll system, streamlining the payroll process and eliminating manual entry.
Accounting Software Integration
In addition to payroll, Deputy integrates with various accounting software like QuickBooks Online and Xero, allowing businesses to synchronize financial data easily. This helps ensure that the business’s financial records are accurate and up-to-date, saving time on manual data entry and reducing the chances of errors.
HR & Recruitment Software Integration
For businesses using HR and recruitment tools, Deputy can be integrated with platforms such as BambooHR, ADP, and others. This integration allows for a smooth transfer of employee data, reducing redundancy and ensuring that HR teams have access to the latest employee information for scheduling and payroll.
POS & Time Clock Systems
Deputy also integrates with Point of Sale (POS) systems like Square and time clock systems, enabling businesses to track employee hours directly from the point of sale. This ensures accurate tracking of work hours for employees who are involved in customer-facing roles.
Customer Support & Service
Customer Support & Service
Deputy is committed to providing excellent customer support to ensure businesses can make the most of its workforce management platform. Whether you’re a new user or have been using Deputy for some time, their support team is available to assist you every step of the way.
Support Channels
Deputy offers multiple support channels to help resolve issues quickly and efficiently:
- Live Chat: Available directly through the platform, live chat provides immediate assistance for urgent matters.
- Email Support: For less immediate concerns, Deputy offers email support, where users can get help from a support representative.
- Phone Support: For more personalized assistance, Deputy also provides phone support, allowing users to discuss issues in real time with a customer service agent.
Knowledge Base & Self-Help Resources
For those who prefer to troubleshoot on their own, Deputy has a comprehensive knowledge base filled with helpful articles, FAQs, and step-by-step guides. These resources cover a wide range of topics, from basic setup to advanced features, making it easy for users to find answers without needing to contact support.
Training & Onboarding
To ensure smooth onboarding for new users, Deputy offers training resources, including webinars, video tutorials, and guides. These tools help businesses get up and running quickly, ensuring that employees and managers can use the platform effectively from day one.
Dedicated Account Manager (Enterprise Plans)
For businesses on the Enterprise Plan, Deputy provides a dedicated account manager who offers personalized support and guidance. This service ensures that large organizations can get tailored assistance based on their unique needs and challenges.
Conclusion
Deputy is a comprehensive and user-friendly workforce management solution that offers a wide range of features to help businesses streamline scheduling, time tracking, and attendance. With its powerful integrations, mobile app, and robust customer support, Deputy is well-suited for businesses of all sizes, from small startups to large enterprises.
Whether you’re looking to improve employee scheduling, track hours more accurately, or integrate with existing payroll systems, Deputy offers the tools needed to make workforce management more efficient. The platform’s ease of use and customizable features ensure that businesses can find the right fit for their specific needs.
With flexible pricing plans, including a free trial to explore the platform, Deputy offers great value for businesses looking to optimize their operations. The customer support, training resources, and reliable service further enhance its appeal, making it a top choice for companies aiming to improve workforce management.
If you’re ready to take your business’s scheduling and time management to the next level, Deputy is a solution worth considering.
